Publicidad
Access to ChatGPT is currently in the process of being restored after experiencing a disruption on Thursday afternoon. Users were left unable to interact with the chatbot, and encountered internal server errors. OpenAI confirmed that ChatGPT, its API, and Sora were all affected due to an issue with an “upstream provider.”
The disruption began around 1:30 PM ET, with a surge in Down Detector reports indicating the scale of the issue. OpenAI posted a status update at 2 PM ET, acknowledging the high error rates being experienced by ChatGPT, the API, and Sora. While Sora has since been restored to full operation by 6:15 PM ET, work on resolving the problems with ChatGPT and its APIs is still ongoing.
Microsoft, OpenAI’s cloud provider, also faced challenges on the same day due to a power issue at one of its datacenters in North America. This incident impacted services across the region, including Xbox cloud gaming. However, the precise nature of the connection between the datacenter issue and the disruption experienced by ChatGPT was not specified.
Customers affected by the power incident in the South Central US received notifications about potential service degradation. Microsoft implemented mitigation measures and reported that the datacenter in question had been fully restored to power by 5 p.m. Eastern Time. Updates on the recovery process for the affected services were expected to be provided within the following hour.
Over the past few months, ChatGPT has encountered periods of intermittent downtime. Following the recent release of Sora to ChatGPT subscribers, both the video generation utility and the chatbot faced a prolonged period of unavailability. In June, an outage affecting AI tools resulted in ChatGPT being taken offline.
As of December 26th, Microsoft and OpenAI have issued an update on the status of the services that were impacted by the disruptions on Thursday afternoon. They are working diligently to fully restore access to ChatGPT and its associated APIs. More information will be shared as progress is made on resolving the issues that caused the disruptions.
In conclusion, the temporary unavailability of ChatGPT, Sora, and OpenAI’s API was a result of an issue with an upstream provider. Users experienced service disruptions and internal server errors, prompting OpenAI to address the situation promptly. Microsoft’s datacenter power problem further compounded the challenges faced by ChatGPT and other services, emphasizing the importance of maintaining robust infrastructure for AI technologies. As efforts continue to restore full functionality to ChatGPT and its services, users can anticipate a resolution to the disruptions experienced on Thursday afternoon.
